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How can we help?

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Dashboard

For help with navigating the Dashboard, resolving display issues, or understanding key metrics, refer to this section.

Tasks

Find assistance with creating, editing, tracking tasks, or resolving issues with task assignments here.

Projects

For guidance on creating projects, tracking progress, or managing multiple projects, check out this section.

Reports

If you need help generating reports, customizing them, or resolving issues with missing data, visit this section.

Time in & Time out

This section provides support for clocking in and out, fixing time entry issues, and troubleshooting time-related problems.

Teams

Learn how to manage teams, add or remove members, and address role permission issues in this section.

Screenshots

For guidance on managing screenshot settings, enabling captures, or resolving issues with screenshots, explore this section.

Invoice

Get assistance with generating, customizing, or troubleshooting invoices in this section.

Members

This section covers how to add, remove, or edit team members and manage user roles and permissions.

Home

The Home section is your central hub, providing a quick overview of key activities, notifications, and important updates. It helps you navigate the rest of the platform efficiently, see your latest tasks and projects, and stay informed about team activity at a glance.

Dashboard

The Dashboard offers a visual overview of your team and personal performance metrics. Here, you can track progress, monitor key indicators, customize widgets, and troubleshoot any display issues, helping you make informed decisions and stay organized.

Calendar

The Calendar section allows you to view and manage scheduled tasks, deadlines, and team events. You can plan your workload, synchronize with team schedules, and receive reminders to ensure nothing is missed, keeping your projects on track.

Reports

Reports help you generate detailed insights into team and project performance. You can create custom reports, filter data, export results, and troubleshoot missing or inaccurate information to ensure data-driven decisions are always supported by accurate information.

Time Activity

The Time Activity section tracks employee work hours and task durations. Here, you can review detailed activity logs, correct any time discrepancies, and gain insights into productivity patterns to optimize workflow and resource allocation.

Projects & Tasks

This section helps you create, manage, and monitor projects and associated tasks. Assign responsibilities, track deadlines, update statuses, and ensure team collaboration runs smoothly, providing visibility into every stage of your projects.

Apps & URL

The Apps & URL section provides monitoring of applications and websites used by your team. You can track usage patterns, ensure compliance with company policies, and analyze productivity based on the software and web tools your team engages with during work hours.

Screenshots

This section manages automatic screenshot capture, viewing, and security. You can configure capture frequency, resolution, troubleshoot missing screenshots, and securely access visual records of team activity to maintain accountability.

Time Record

The Time Record section stores all logged hours and activities in one place. You can review individual or team time entries, correct errors, and generate summaries to ensure accurate reporting and compliance with company policies.

Approval Time

Approval Time allows managers to review and approve time entries submitted by employees. This section ensures that logged hours are verified, discrepancies are addressed, and accurate records are maintained for payroll and reporting purposes.

Management

The Management section provides tools for overseeing team operations, resource allocation, and workflow processes. It helps leaders coordinate activities, monitor team performance, and maintain organizational efficiency.

Delivery Management

Delivery Management focuses on planning, tracking, and coordinating deliveries or tasks with deadlines. It helps ensure timely completion, monitor progress, and optimize delivery schedules to maintain operational efficiency.

Project Boards

Project Boards provide a visual way to organize and track tasks within projects. Using boards, lists, and cards, teams can prioritize work, monitor progress, and maintain a clear overview of ongoing initiatives.

Workforce Management

Workforce Management helps coordinate employee schedules, workloads, and availability. This section provides insights for optimizing staffing, managing shifts, and ensuring balanced workloads across the team.

Time Off

The Time Off section manages employee leave requests, balances, and policies. Employees can submit requests, while managers can review, approve, or deny them to maintain accurate leave records and ensure coverage.

Time Off Applications

Time Off Applications allows employees to submit formal leave requests. Managers can monitor applications, provide approvals, and ensure proper documentation for payroll and scheduling purposes.

Time Off Credits

Time Off Credits track accumulated leave for employees. This section shows available balances, usage history, and eligibility, helping teams manage leave effectively and transparently.

My Applications

My Applications provides a personal overview of submitted forms, requests, or applications within the system. Employees can track status, receive updates, and manage their submissions efficiently.

Notes

The Notes section allows you to create, organize, and access personal or team notes. It provides a convenient space for reminders, meeting minutes, and collaborative documentation.

Admin

The Admin section provides tools for system configuration, user management, and platform settings. Administrators can control permissions, customize features, and ensure the system operates smoothly for all users.

Payroll

Payroll manages employee compensation, including salary calculations, deductions, and disbursements. This section ensures accurate payment processing and compliance with company policies and legal requirements.

Payroll Report

Payroll Reports provide detailed insights into salary disbursements, deductions, and overall payroll costs. Managers can generate reports for analysis, audits, or compliance purposes.

User Administration

User Administration allows administrators to manage accounts, permissions, and access levels. This section ensures proper user control, security, and streamlined onboarding or offboarding processes.

Teams

Teams provides tools to organize members into functional groups, assign roles, and facilitate collaboration. Administrators and managers can monitor team activity and optimize group performance efficiently.

More

The More section contains additional tools and resources that complement your workflow. It offers access to extra features, settings, and support options for an enhanced experience.

Support Center

The Support Center is your go-to resource for guidance, troubleshooting, and answers to frequently asked questions. Here, you can access documentation, submit tickets, and find solutions to common issues.

Download App

The Download App section provides access to the platform’s desktop and mobile applications. Users can install the software, stay connected on the go, and access features from any device.

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